Shipping & Delivery
Order before 4pm Mon-Fri and we will aim to get your order dispatched within 24 hours wherever we are sending them to.
Look out for any special "free postage" offers that we run from time to time.

Delivery in the UK
Our postage rates will be clearly added at the checkout stage of your order.
Standard Delivery packages, which will not fit through your letterbox, may be taken back to the postal depot for collection (a note will be left notifying you of this).
Please note we cannot be responsible for orders un-delivered to a business address using Standard Royal Mail service

Delivery Inside Europe
The price for delivery will be shown during the checkout process. We dispatch via Royal Mail International Delivery or by Courier
We cannot guarantee delivery times for overseas deliveries and we cannot be held responsible if these are lost in transit
Orders may require a signature on receipt

Rest of the world
The price of delivery will be shown during the checkout process. We dispatch via Royal Mail International Delivery or by Courier
We cannot guarantee delivery times for overseas deliveries and we cannot be held responsible if these items are lost in transit
Orders may require a signature on receipt

Customs
Any customs or import duties are levied once the package reaches its destination country.
Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information

Security
Any information that you are asked to provide will be collected via a secure server provide by Globecharge and uses a SSL (Secure Socket Layer) system.For any questions regarding security, please contact enquiries@minamo.co.uk

Privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the former Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:
Your name
Address
Phone number
email address
credit/debit card details


We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the former Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email enquiries@minamo.co.uk